ENGLISH · LESSON 10 OF 20

Ask for clarification professionally

What this lesson helps you do

Write a short message that gives context and makes a specific request.

Before this lesson

This lesson builds on:

The explanation

A useful academic message helps the recipient identify the situation quickly. Give a meaningful subject line, a suitable greeting, the relevant course or task, and one specific request. Explain what you have already checked when that prevents unnecessary back-and-forth. Politeness comes from respectful clarity, not from excessive apologising.

Distinguish clarification from an extension request. Clarification asks what an instruction means. An extension request asks to change an arrangement and may need a reason and a proposed date. Do not imply that permission has been granted merely because you asked. Course policies and the lecturer’s reply determine the outcome.

Keep confidential information out of a routine message unless it is necessary and the recipient is appropriate. The models below use invented names and circumstances. They are language examples, not messages that have been sent or promises that a request will be accepted.

Language pattern

Pattern
Context → what you checked → precise request → brief thanks.
What it does
Make it easy for the reader to answer the right question.
Limits
Adjust the greeting and level of formality to your institution’s conventions.

A first worked example

Clarify a reference requirement

Situation. A student is unsure whether the word count includes references.

Model text

Subject: Clarification about the report word count

Dear Dr Rahman,
I am preparing the report for Academic Skills. The instructions specify 800 words, but I could not find whether the reference list is included. Could you please confirm whether the 800-word limit applies to the main text only?
Thank you for your guidance.
Kind regards,
Lina

Why it works

  • The subject line identifies the issue.
  • The body states the relevant instruction and the missing detail.
  • The request has a clear, answerable focus.

What it shows: A specific request is easier to resolve than “I do not understand the report”.

A second worked example

Request rather than assume a change

Situation. A student asks whether a meeting can move from Tuesday to Wednesday.

Model text

Dear Dr Rahman,
Would it be possible to move our Tuesday meeting to Wednesday afternoon? I have a timetable conflict on Tuesday. I understand if the original time must remain, and I will follow the arrangement you confirm.
Kind regards,
Lina

Why it works

  • Would it be possible introduces a request.
  • The reason is brief and relevant.
  • The final sentence recognises that the change is not yet agreed.

What it shows: The message preserves the distinction between proposing and confirming.

Common mistakes

  • Draft (not correct): You must explain everything to me now.

    Revision: Could you clarify whether the report needs a separate conclusion?

    The revised request is specific and respectful.

  • Draft (not correct): I have changed our meeting to Wednesday.

    Revision: Would Wednesday afternoon be possible?

    A request should not be presented as an agreed change.

Keep in mind

  • Provide enough context to identify the task.
  • Ask one precise question.
  • Do not assume approval before receiving it.

Foundation lesson; not an official syllabus, accredited CEFR placement, or score prediction.

Next: Describe a chart with an overview and accurate comparisons. Select the main pattern in a simple dataset and explain changes without inventing causes.

Original Bayt Al-Fuad teaching text and invented examples; not publisher lesson text. Aligned with: University Success level differentiation · English Composition — Joel Gonzaga. Sources and credits.